1. Introduction
Walls Moving ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us to request moving, storage, or delivery services.
By submitting a quote request or contacting us, you agree to the terms described in this policy. If you do not agree, please do not submit your information through our website.
2. Information We Collect
We collect information you voluntarily provide when you fill out our contact or quote request form, including:
- Full name
- Email address
- Phone number
- Requested move date and service type
- Any additional details you include in the message field
We do not collect payment card information through our website. Payments are handled separately and directly.
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your quote request or inquiry
- Schedule and coordinate your moving or storage service
- Send confirmations, reminders, or updates related to your job
- Improve our services and customer experience
We do not use your personal information for automated decision-making or profiling.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- With subcontractors or crew members involved in fulfilling your move (limited to what is necessary)
- When required by law, court order, or government authority
- To protect the rights, safety, or property of Walls Moving or others
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses standard SSL encryption for all data transmitted through web forms.
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.
6. Cookies and Tracking
Our website does not currently use tracking cookies, analytics platforms, or advertising pixels. If this changes in the future, we will update this policy accordingly and notify users as required by applicable law.
7. Your Rights
As a Florida resident, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to any legal obligations we may have to retain it
- Opt out of any future marketing communications
To exercise any of these rights, please contact us at wallsmoving0211@gmail.com.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.
Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out:
- Walls Moving
- Miami, Florida
- Phone (English): (813) 735-6529
- Phone (Spanish): (813) 735-2576
- Email: wallsmoving0211@gmail.com
- Hours: Monday – Saturday, 8:00 AM – 6:00 PM